FAQS

  • Our machines run 24/7 to fulfil orders quickly. For smaller orders and prototypes we can dispatch expedited orders as quickly as 2 days after the order is made*. 

    *If an order is placed on a Friday, due to natural cooling over the weekend parts may be ready to dispatch on Monday i.e. the next business day. Additional finishing options may add to the lead time.

    We offer a number of shipping options including same day delivery.

    For larger orders we will advise at quotation, we can also deliver in batches as required.

  • We take confidentiality very seriously and will be happy to sign NDAs as required. We always seek permission before sharing images of complete prints or naming clients on our website or social media.

  • If you have an STL or CAD file, yes. However, if you do not have one it is not economical to create CAD models for a one-off, as the CAD design time will cost far more than the resultant part. 

    If you want multiple parts then we can quote for creating the CAD data necessary to print the part. 

    Please note: we will not design or print parts that we do not believe you have IP rights to.

  • We’re primarily a B2B additive manufacturing business, concentrating on volume production. Individuals wanting a single one-off print may therefore find 3D print bureaus a better choice.

  • One of the best things about MJF is that there is no tooling required. Parts can be prototyped, refined or simply customised for one-off batches with no need to invest in new tooling.

  • Our standard finishing includes black dying and shot peening which provide a tough scratch resistant and light textured, semi-matte finish. We use state-of-the-art software which is capable of applying textures to our clients’ models.


    Order your free fidget swatch and see the potential of 3D printed components.

  • Because MJF prints have a speckled grey surface, there may be some inconsistency to colour; therefore, we do not recommend natural grey for parts that have aesthetic requirements. 

    In-house we use industrial dyes and equipment to dye the parts black for you. Because MJF parts are black in the centre the parts are then black all the way through.


    Via a local partner we can also Cerekote parts in many colours. Cerakote also brings additional benefits to the part’s properties, such as waterproofing. See our Finishing page for more details or Contact us to find out more.

  • Yes - one of the many benefits of 3D printing is that each component can be modified so each one in a batch is unique. This could be as simple as adding a unique code or as complex as modified geometry. Our design team can provide advice on customisation as needed.

  • We can print your prototype in just 2-3 days, and our free consultancy will explore the optimum way to develop and manufacture your product.

  • We do have a minimum order value of £50 for ad hoc customers to cover our operating costs. However, in most cases MJF does not require a minimum production level to be economically viable. Because of this, we can print as many - or as few - parts as you need.

  • We have a number of processes in place to ensure that the parts we create are as accurate and consistent as possible. 

  • While all manufacturing processes involve a carbon footprint in some form, MJF 3D printing is one of the more sustainable methods. MJF typically produces fewer emissions than injection moulding or steel tooling for small-to-medium production runs. 

    MJF also produces less waste than traditional manufacturing methods. Our printers only use the material necessary for part production, and any unfused powder may be reused in future builds.

    The process can be even more efficient depending on the materials used. PA11, for example, is made from renewable bio sources, unlike the majority of plastics that rely on petrochemicals.

  • Absolutely. Many of our customers use us for production, ordering hundreds or thousands of components in repeat orders throughout the year.

    Our team of experienced industrial designers will be on hand to provide free consultancy, working with you to get your parts production-ready. This includes prototyping, assembly and quality control.

  • Our hands-on approach gives you direct access to our experienced industrial designers. We offer every customer complimentary advice to optimise your design for the additive manufacturing process - otherwise known as DFAM (Design For Additive Manufacturing).

    For more complex design and development projects, we collaborate with a trusted network of 3rd party designers and engineers.

  • Parts made from MJF PA12 are normally rated IPX6 or IPX7, meaning they are water-resistant to powerful jets of water and submersion in water up to 1 meter (3.3 feet) deep for a period of up to 30 minutes. However, this does not mean they are completely waterproof. For a fully waterproof component, a Cerakote finish may be required.

  • Yes - we can supply the initial production runs of your components so you can test and refine products before you decide which manufacturing process is best suited to your needs.

  • Of course! Our complimentary fidget swatches are a great way to get to grips with the quality and finish of MJF printed parts. Contact us to get yours.